Holiday Support Hours

  • 20th December 2022
Our support team will have limited availability on the following dates:   Christmas Eve (December 24th): 9am-1pm EST Christmas Day (December 25th): Closed New Year's Eve (December 31st): 9am-1pm EST New Year's Day (January 1st): Closed   Please note that the team will be available in the event of an emergency, but general support times ...
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COMPLETE - Hardware Moves for NX-##-## Servers - COMPLETE

  • 5th August 2022
All servers have been migrated and the maintenance is now considered complete. You will need to take steps to restore connectivity, as noted below. Updated IP allocation information is included in DedicatedCP. Your GATEWAY and NETMASK have changed and will need to be updated in your Operating System. Please see the guide below on accessing your ...
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Hardware Moves for NX-##-## Servers

  • 28th July 2022
Between Wednesday, August 3rd and Friday, August 5th, Ready2Frag will begin to wind down our legacy "NX"-labeled operations and complete a transfer to our own racks, network setup, and IP management.   AFFECTED CUSTOMERS Customers who will be affected by the physical move of hardware are dedicated server customers with a server ID prefix of ...
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Network Maintenance - September 21, 2021 - EXTENDED

  • 20th September 2021
We have scheduled emergency network maintenance that applies to all customers.   Date: Tuesday, September 21, 2021 Start Time: 9:00 AM CDT (UTC -5) End Time: 11:00 AM CDT (UTC -5)   Maintenance Scope: This maintenance is designed to allow us to make configuration changes, software updates and perform testing within our network. Customer ...
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